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FAQ

Can we also book you for a shoot in a foreign country?

We are based in Austria and Germany but we are happy to join you around the world.

 

How many pictures will we receive?

This is dependent on the package. For a full day wedding, it is generally between 500-800 images.

 

How long until I receive the images?

Portraits are available in under a week. For a large event, a turnaround is approximately four weeks.

 

How is the quality of the images?

We work exclusively with professional equipment and can guarantee high quality, professional images. You will receive them as high-resolution images suitable for printing and low-resolution images for online usage.

 

Do I have to pay a reservation fee?

We charge a 50% down payment for shoots valued at over €500.

 

What if I need to cancel the shooting?

In case of a cancellation, we charge a reasonable cancellation fee of:

– cancellation of fewer than 30 days before a shoot: 50%

– cancellation of 1 weeks before a shoot: 100% of the total amount, even if there is no down payment.

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